Better Business Practices For Management Consulting Firms – 7 Phases In The Consulting Process

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We live in a strange society. Each company must understand the capitalist calls a flexible framework within which the company operates. Management consultants are at the forefront of developments in the industry. Without a clear process for our customers directly affected are ineffective and punished by our solution delivery.

Business schools across the country breed generations of new business thinkers, one by one. But they seldom the framework within which to think and deliver ideas. After completion of these thinkers are found in high percentages to consulting firms. Another framework is often lacking.

Instead of teaching new consultants to advise, but they are in the lion’s den with nothing more than a pat on the back and a “Go Get’em Tiger!” With the hope that threw “They learn by doing. However, the quality of education in the workplace or during employment, as it is called depends largely on the senior adviser to monitor the project. All too often allowed the pace work effectively the teaching of the new consultants should be recognized.

The “what” of management consulting, (ie: are generating ideas, solutions and implement these solutions in the client company) can not in a vacuum. When it comes to management consulting, supply or process is the “how” must be what the prime numbers. Indeed, a step by step all the Graduate Business School can think his way through a problem. Unfortunately, without such a process too often the final recommendation rarely a long-term solution for the customer.

Therefore, I propose a new basic process. This process can be independent of the type of project or industry are used in which the consultation. This process is the use of consultants which Tumiza Strategy Consulting, LLC, to ensure the quality and delivery of business solutions.

The seven basic steps of this process:

Phase 1: First Contact / Access

First Contact: This is the first contact with the customer.

Discussion: In this stage of the Business Analyst is to identify who the customer is and what is the motivation for change. (Logical and emotional factors-do)

Action: This is where the business analysts is the potential for cooperation with the customer to explore. This step also includes the specification of the desired results (general), to decide who should do that to agree on what, style, cost, schedule and responsibility. It was at this stage there is agreement to move to the next stage.

Phase 2: Survey

Preliminary Analysis: The Business Analyst (s) collecting the necessary data from the client and analysis of the quality, Sales & Marketing, Operations and Administration to improve the effort of the company. The actual analysis usually includes a number of studies carried out ie: ratio analysis – Business analysis of the effectiveness – Business Growth Analysis, etc.

Functional outcome of the meeting: The meeting of the Business Analyst (or a team of business analysts), the results presented to the client in a report format. The report highlights the problems faced by the analyst (s) concerned, the customer’s solutions, possible improvements, and expected results and estimates of net benefits of implementing a solution, and cost of consultancy services for the installation of the improvements.

Proposal: Based on the results, writing a proposal to show improvement, estimated net benefits for the customer and the cost of consulting services to install the improvements.

Phase 3: Management Consulting

Opening of the meeting: The meeting of the Business Analyst provides the client with the management consulting team, which usually includes a project manager and a management consultant. During the meeting on the client and the consulting team for clarification to ensure full understanding of the expectations of both parties and results. The different roles of all parties, including defining the role of advocate. In addition, during the meeting the two sides agree on the functional specifications of the project and major customer’s decision criteria are determined to ensure the success of the project – estimated time: 90 minutes or less.

Discovery: During the discovery process team of consultants, the deterioration of functional outcome and project requirements in a technical structure, so that tasks can be assigned. This process includes an in-depth primary. Estimated Duration: 2 days or less.

Project Plan: The project manager creates a project plan, which confirms the expectations of the customer. The document lists all the major functional activities and objectives of the project. Once approved, the project plan is used in the model of all the achievement of objectives.

Phase 4: Execution

Implementation: At this point, the client (developer) support for the specification of what he wants whenever he wants added. The interaction between the staff of the customer and the team of business advisers on, are the solutions be sought and implemented. Even at this stage of work in relation to the planned is not, what, when, where, how and by what means. The project plan is then prepared.

Introduction / Search: All parties know each other. Relationships are formed association. Team Management Consulting continues to collect and analyze information to fine-tune the project.

Design: In this phase, implemented solutions. Solutions may take various forms, including: training, standardization, procedures, improvements, reorganizations, documentation, etc.

Phase 5: Evaluation

Review: to ensure on an ongoing basis to the client and the management team of consultants on the project site and their relationship and customer satisfaction adjustments to key decision criteria.

Recommendations: regularly throughout the project, is the Management Consulting Team’s proposed findings, recommendations and implementation plan, the project proponents.

Progress reports: At regular intervals, the project manager prepares status reports and reacts with the developer to share project progress and realignment goals, if necessary.

Phase 6: Termination

Termination: The project manager and developer decided to complete the project. The final targets are agreed and completed on time.

Letter-closing device project sponsors all the comments in an official letter to the general direction of the Tumiza Strategy Consulting.

Close the sponsor questionnaire includes a questionnaire fence.

Step 7: Review

Review of the situation: inquire about 3-6 months after the project to contact management Tumiza to the customer on the project facilities and their impact on the company. Other solutions can be proposed.

In summary,

The business world is becoming increasingly complex. The rapid absorption of new technology and minimization of economic barriers between growing the business easier and more affordable than ever. Small and medium sized businesses can now compete with the giants of the last days.

Knowledge and wisdom of our careful management consultant for the elite business before is now available to small and medium-sized businesses as well. These small customers can not afford any inefficiency – not your budget can afford. Therefore, our industry is to improve and streamline their processes to ensure that we serve our customers in the most optimized.

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